Nurexa AI is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website and services as an AI automation agency operating in the Kingdom of Saudi Arabia and the wider MENA region. By using our website or services, you agree to the practices described in this policy.
1Information We Collect
We collect several types of data to deliver and improve our services, including:
- Personal identification data such as name, email address, phone number, and company name when you fill out a contact form or book a consultation.
- Usage and browsing data such as pages visited, time spent on the site, and device or browser type.
- Information you voluntarily provide through forms, messages, or when contacting us via email or social media.
- Technical data automatically collected, such as your IP address and approximate geographic location.
2How We Use Your Data
We use the data we collect for the following purposes:
- To communicate with you regarding your requests, inquiries, or free strategy call bookings.
- To deliver and develop our automation and AI services in line with your business needs.
- To analyze website usage in order to improve user experience and page performance.
- To send marketing materials or updates related to our services, with the option to unsubscribe at any time.
- To comply with applicable legal and regulatory obligations in the Kingdom of Saudi Arabia.
3Cookies
Our website uses cookies and similar technologies to improve your experience, remember your preferences, and analyze traffic through tools such as Google Analytics and Meta Pixel. You can control or disable cookies through your browser settings, though doing so may affect certain features of the site.
4Sharing Your Data
We do not sell your personal data to any third party. We may only share your data in the following cases:
- With trusted service providers who help us run our business (such as booking tools, email providers, and analytics platforms) under confidentiality agreements.
- When required to comply with legal obligations or official orders from competent authorities.
- In the event of a company restructuring or transfer of ownership, while maintaining the same level of protection for your data.
5Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including encryption, access controls, and regular reviews of our systems. However, no method of transmission over the internet can be guaranteed to be completely secure.
6Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or to comply with legal and accounting obligations, after which it is securely deleted or anonymized.
7Your Rights
In accordance with personal data protection regulations in Saudi Arabia, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request deletion of your personal data, unless a legal obligation prevents it.
- Withdraw your consent to the use of your data for marketing purposes at any time.
- File a complaint with the relevant regulatory authority if you believe your data has not been handled in accordance with applicable regulations.
8Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "last updated" date, and we recommend reviewing it periodically.
9Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of the rights outlined above, you can reach us at: